Warranty, Warnings & Returns
PLEASE READ - IMPORTANT USER INFORMATION
ATTACK! OpGear LIMITED WARRANTY:
ATTACK! OpGear, LLC (ATTACK!) warrants to the original purchaser that ATTACK! manufactured products will be free from defects in materials and workmanship. This express warranty and all implied warranties imposed by law are limited to one-year duration from the date of purchase. In the event of such a defect during the warranty period, ATTACK! agrees, at its option, to repair or replace the product returned under warranty. This warranty does not apply to any damages caused by misuse, neglect, accident, improper application or installation, or to any damages caused by any repair or attempted repair not authorized by ATTACK! No further warranties exist or are implied by ATTACK! due to the high risks involved in military, law enforcement, rescue services and outdoor activities including, but not limited to, mountaineering, rock climbing, rappelling, caving and scuba diving, which risks can be reduced only through training, and the judgment of the individual participant. This limited warranty excludes, and ATTACK! shall not be liable for, any incidental, consequential, special, punitive, or exemplary damages arising out of the breach of the express or implied warranties on sales by ATTACK! or otherwise. This limited warranty in no way limits or alters other manufacturer's warranties on products that are sold or distributed by ATTACK! Some states do not allow limitations on how long an implied warranty lasts nor the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
PLEASE READ THESE IMPORTANT WARNINGS:
Products manufactured and/or sold by ATTACK! OpGear are intended for use by professionals trained and experienced in the use, care, inspection and maintenance of these products. Paraprofessional users such as volunteer workers and sportsmen involved in risk sports such as mountaineering, rock climbing and caving will be held to the same standard of experience and training as professionals. Technical rescue, rappelling, climbing, and the training involved are hazardous activities. Each situation has its own unique conditions and must be evaluated by those present. Effective risk management comes from experience, proper training, and good personal judgment.
LIMITS OF LIABILITY:
ATTACK! is not liable for any damages arising from abuse or improper use of the equipment, failure to follow adequate safety precautions, or breach of the Duty of the Purchaser or User. Adequate training and judgment are needed to reduce the risks inherent in the use of this equipment. Since these risks are out of the control of ATTACK! the liability shifts to the purchaser and the user.
DUTY OF THE PURCHASER AND THE USER:
It is the responsibility of the purchaser and the user of products manufactured and/or sold by ATTACK! to read the product instructions and labels and follow them. You must inspect the product immediately after purchase and before and after each use. Receive training in the proper use of the equipment and the appropriate techniques. Proper training includes safety precautions, limitation of equipment, inspection of equipment and risk management. If you are not competent in the use of the product, do not use it. Determine if the product is suitable for its use and that it meets all applicable standards and regulations. The manufacturer can provide assistance, but cannot be expected to be knowledgeable of all the standards and regulations that exist. Use good judgment and do not exceed your skill level limitations or the limitations of the equipment. Use adequate safety precautions and practice risk management at all times. Do not alter the product in any way. Repairs must be done only according to the manufacturer's instructions or returned to the manufacturer for repair. Alterations may void the warranty. Provide the user with a copy of this notice and of the product instructions if the purchaser is not the user of the product.
No worries. Returning or exchanging an item is simple. All products are returnable within 30 days after your purchase, with the exceptions of all dynamic rope, static rope and Fast Rope.
The products must be in new and unused condition with all manufacturer's labels and product information attached.
An exchange or full refund for the original purchase price will be made at the customer's option.
Return shipping costs will be paid by the customer unless we made an error on the order.
© ATTACK! OpGear, 1999 - 2012